The Google Policy That Prevents School Reviews: A Closer Look

Google reviews
29th September 2023

In today’s digital age, online reviews have become an essential aspect of decision-making for individuals and businesses alike. People turn to platforms like Google to share their experiences and read others’ opinions before making choices, whether it’s about purchasing a product, selecting a restaurant, or choosing a service provider. However, there’s one sector where Google’s policy differs significantly: schools.

Understanding Google’s Policy

Google’s policy that prevents school reviews was originally rolled out in 2019 but was not enforced particularly well and only sporadically within certain categories of schools. However, it seems now that Google is getting more serious about this policy. Some schools are still able to show their pre-policy reviews but are not able to collect more, while others have all of their reviews archived or completely hidden.

While it seems puzzling at first, this stems from several considerations and concerns unique to the educational landscape.

Privacy and Safety

One of the primary reasons behind this policy is privacy and safety. Schools, especially those catering to young students, need to maintain a secure and confidential environment. Allowing reviews, especially anonymous ones, could potentially lead to privacy breaches or the exposure of sensitive information about students and staff. Google, in an effort to protect privacy, has chosen to restrict school reviews.

Avoiding Online Harassment

The online world can be a harsh and unfiltered space, and schools want to shield their students and staff from potential harassment or bullying through negative reviews. Google’s policy helps mitigate the risk of malicious intent or false information being published about schools.

Complex Nature of Educational Institutions

Schools are complex institutions with multiple stakeholders, including students, parents, teachers, and administrators. Reviews can be subjective, and what one person views positively, another may perceive differently. Allowing reviews for schools could create a platform for disputes and conflicts that are better addressed through direct communication with the school.

Protecting Vulnerable Individuals

Young students, in particular, are vulnerable to online influences. Allowing public reviews for schools could expose them to the negative effects of cyberbullying, peer pressure, or inappropriate content. Google’s policy aims to protect these young individuals from such harm.

Alternatives for Feedback

While Google’s policy prevents public reviews, it doesn’t mean that parents and students have no means of providing feedback or expressing concerns. Educational institutions often have established channels for communication, such as parent-teacher associations, meetings, surveys, and direct contact with administrators and teachers. These avenues provide a controlled and constructive environment for addressing issues and improving the educational experience.

So, although this policy that prevents school reviews may appear unusual in the context of our review-driven world, it is rooted in the need to protect the privacy, safety, and well-being of students and staff in educational institutions. While online reviews can be valuable in many sectors, schools have opted for alternative means of feedback and communication to ensure a positive and secure learning environment. Please get in touch if you require more support or suggestions on how else to encourage feedback for your school.


Lets Get Started Contact Us
Latest News
Elevate Your Digital Presence: SEO Strategies for the New Year
With a new year just around the corner, now is the perfect time to reassess and revitalise your digital presence. Search Engine Optimisation (SEO) continues to be a crucial element in ensuring your online visibility and success. Here are some effective strategies and tips to up your SEO game in...
How To Curate User Generated Content
In the digital era, user-generated content (UGC) has become a driving force behind marketing strategies. Authentic, relatable, and diverse, UGC possesses a unique allure that traditional advertising struggles to match. From social media platforms to review sites and forums, consumers are actively engaging and creating content, offering valuable opportunities for...
SEO Tips for Beginners: Boosting Your Online Presence
Mastering Search Engine Optimisation has become increasingly vital in the ever-expanding digital realm. While SEO has been a staple for online success over the years, it’s evident that an escalating number of individuals are joining the SEO bandwagon each day. In this beginner-friendly guide, we’ll refresh your mind as we...