Web Support
As your digital partners, we believe that making you successful and supporting your business is a key part of our mission.
We want to be part of your team and part of your success, which is why we’re dedicated to improving your knowledge and providing support wherever you need it. Help is always at hand and our useful workshops will help educate you on the latest technologies and trends.
Supporting you to get the most from your website
PHONE SUPPORT
Our dedicated team provides website support over the phone or at your site to help make maintaining your website is as straight forward as possible.
We provide training, back-ups, website amendments, and can even log into your machine remotely to help you out. All you need to do is call us and let us know what you need.
When we design and build websites, we always provide advice and guidance on how to make changes and ensure that your new system is easy to use. These intuitive interfaces mean that you don’t need a large amount of technical knowledge or training to make minor adjustments to your website – if you can use Microsoft Word, or compose an email, you will already have the right skills to update your website pages without having to learn coding or any other technical skills.
SPECIALIST SUPPORT
Sometimes, you need a bit more specialist support. In the unusual event that there’s a major issue with your website, it can be dealt with by the very people who built it so that you get a quick resolution and prevent the problem from being repeated.
Many of our contracts include on-going website support, so speak to us when we begin work together to find out what sort of support we can offer you.