Archive

Google Help Outs

19th November 2013

At the start of this month Google announced Helpouts a new service that connects users to a live expert via video chat to help answer their questions. The search engine giant has been providing answering itself for years and now hopes selected experts can do the same.

http://youtu.be/K-VFC9AQM1k

The service will be run as a ‘vetted marketplace’ where only approved companies can offer their services to interested parties via real time live video.  Google has invited 1,000 companies to take part in the test run which is currently only invitation only.

The selected companies can choose their own payment terms from FREE, per minute of per session. Google of course takes 20% of any fee charged. Users select the service, agree the price and if someone is available speak instantly via live real time video.

Udi Mander, Google’s vice-president of engineering said….”With [Google Helpouts], we can open the whole world to everybody. Most of the world’s most useful information still resides in people’s heads.”

author avatar
chris
See Full Bio
Lets Get Started Contact Us
Latest News
AI solutions for schools: supporting people, not replacing them
AI is everywhere, but for independent schools it isn’t about automation for automation’s sake. Used thoughtfully, AI helps school teams work smarter, freeing them to focus on what matters most: human connection and meaningful conversations with families. At Innermedia, we work with schools across the UK to strike the right...
Read Article
How Are AI Google Results Affecting SEO?
Search engine optimisation is undergoing one of its biggest shifts in decades. With Google increasingly using artificial intelligence to generate answers directly in search results—through features like AI Overviews and generative summaries—the traditional rules of SEO are being rewritten. For businesses, marketers, and content creators, the key question is how do...
Read Article
Innermedia strengthens brand and design capability with Mercer acquisition
Innermedia, a fully in-house digital agency offering an open, consultative approach to help clients across the world create successful digital strategies, has strengthened its brand and design capability through the acquisition of Mercer, a highly respected design and brand agency with more than 25 years’ experience working with both schools...
Read Article
More News >